Web Site Design Process

Process Overview

Information Design
  Goals
  Content Inventory
  Information Structure
  Content Analysis
  Security Analysis
  Project Plan

Interaction Design
  Control
  Orientation
  Navigation
  Behavior
  Useability
  Storyboard

Presentation Design
  Visual Theme & Style
  Page Layouts
  Structural Elements
  Control Elements
  Media Elements
  Functional Prototype
  Guidelines Document

Evolution and Redesign

At Harry Tennant & Associates we approach the challenge of Web site design in three perspectives: Information Design, Interaction Design and Presentation Design. It is handy to think of the three categories as a series of steps, but in practice designers keep all three in mind throughout the design process. After the initial design and implementation a fourth step comes into play: Evolution and Redesign

Information Design

What are you trying to do? This is the most basic question about your Web site. It's answer involves what information or experience you want to convey and the various audiences you expect to serve. The primary results of Information Design are the Project Plan and the Information Structure.

Interaction Design

How will it work? Interaction Design addresses the degree of control the Web site visitor has, how she becomes oriented to the site, how she'll navigate and the usability of the site. Interaction Design concludes with the production of a Storyboard of the site.

Presentation Design

How should it look? Presentation Design addresses the style and appearance of the site, how pages will be layed out and what common elements of structure, control and media will be used throughout the site to give it coherence and consistency. The results of Presentation Design are the Functional Prototype and Design Guidelines.

Evolution and Redesign

Perhaps the most striking difference between publishing a Web site and publishing nearly any other type of product is that all the cost is involved in design and implementation. There is no production cost...page accesses are free. That means that change is cheap. And that means that change is mandatory: the competition will be changing, so must you.

This process is an adaptation of that described in Kristof and Satran, Interactivity by Design, Mountain View, CA: Adobe Press, 1995.

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